Policy index
Search every notice and policy across the framework and jump straight to the section you need. Each page carries its current version, last-updated date and a downloadable PDF.
13 published documents, maintained by Automated Governance Systems.
13 documents
- Privacy & datav2.1
Privacy Policy
What personal data we collect across the framework, why we hold it, how long we keep it and the rights you can exercise.
- Privacy & datav1.3
Cookies Policy
The cookies and local storage the framework sets, what each category does and how to change your choices at any time.
- Privacy & datav1.1
Data Protection Complaints Policy
How to complain about the way we have handled your personal data, what we do with the complaint and how to escalate to the ICO.
- Securityv1.2
Security Policy
The controls that protect the framework: access control, encryption, hardened headers, monitoring, incident response and vulnerability reporting.
- Quality & conductv1.2
Ethical AI Policy
Our commitments on human oversight, transparency, safeguarding, fairness and accountability wherever the framework uses AI.
- Accessibilityv1.2
Accessibility Policy
Our WCAG 2.2 AA commitment, the accessibility features built into the framework and how to tell us when something blocks you.
- Legal & IPv1.0
Intellectual Property Notice
Who owns the framework, its marks and its materials, what you may do with them, and the promise that your own content stays yours.
- Quality & conductv1.0
Complaints Policy
How to raise a complaint about the framework, our two-stage review, the timescales we work to and what we record.
- Paymentsv1.0
Payment & PCI Compliance Policy
How card payments are handled by Stripe, why we never hold your card details, and what we are responsible for.
- Paymentsv1.0
Refund Policy
Cancelling a subscription, your consumer cancellation rights, when we refund, and how to ask for one.
- Quality & conductv1.0
Continuous Improvement Policy
The plan-do-check-act cycle we run on the framework, the evidence we use and what we measure.
- Legal & IPv1.2
Terms of Use
The rules for using the framework and its apps, acceptable use, and the limits of what we promise.
- Legal & IPv1.1
Terms of Business
How we contract with organisations: scope of service, delivery, fees and the commercial terms that apply.
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