TRAC welcome & setup — guided tour

Transcript

Everything narrated in this tour, in order. Select a step to jump to it.

1. 1. Welcome to TRACHi, I am TRAC. I match how I explain things to your year group and to what you are trying to do — understand a topic, practise, revise, or get ready for an exam. You can speak with me through the live avatar, or type instead. First, a quick word on the setup you need.
2. 2. Hardware you needBefore you start a live conversation, check your equipment. TRAC needs a working microphone so your voice can be heard, and speakers or headphones so you can hear the reply. A headset with a built-in microphone is the easiest option and cuts out echo. A camera is never required: TRAC does not need to see you. On a phone or tablet, take it off silent mode and turn the volume up, because a muted device silences the avatar as well.
3. 3. Software and permissionsNow the software. Use an up-to-date Chrome, Edge, Safari or Firefox browser — nothing to install. When you start the live conversation your browser asks for permission to use the microphone: choose Allow. If you blocked it before, open the padlock or settings icon in the address bar and set the microphone back to Allow, then reload the page. Check the browser tab is not muted, close other apps that hold the microphone, such as a video call, and if you are on a work or school network ask for the site to be permitted.
4. 4. Test before you talkOn the page itself there is a check called Microphone and speaker check. Choose Test my microphone and speak a few words: a level bar moves as it hears you. Then choose Play test sound to confirm your speakers work. When both pass, start the live conversation and simply talk — pause when you finish speaking and TRAC replies.
5. 5. If audio is not for youIf you have no microphone, or you would rather keep quiet, type to me in the chat beside the avatar — the same help arrives in writing. Captions and transcripts come with every spoken clip, in each language we support.