# AGS Strategy Card

**Process / Service:** _e.g. Customer onboarding_
**Version:** 0.1  **Owner:** _Name / role_  **Last reviewed:** YYYY-MM-DD

## 1. Business outcome
_What measurable outcome does this process deliver? Tie to enterprise strategy._

## 2. Customer promise
_What does the customer (internal or external) receive, and by when?_

## 3. Scope
- In scope:
- Out of scope:

## 4. Key roles
- Executive sponsor:
- Accountable owner:
- Operators:
- Control owner:

## 5. KPIs (2-4 max)
| KPI | Definition | Target | Frequency |
|-----|------------|--------|-----------|
|     |            |        |           |

## 6. Controls that cannot be compromised
- 
- 

## 7. Dependencies & systems of record
- 
- 

## 8. Risks & mitigations
| Risk | Rating | Mitigation |
|------|--------|------------|
|      |        |            |

## 9. Framework mapping
- ITIL practice:
- COBIT objective:
- Regulatory / security frameworks:

## 10. Change log
| Date | Author | Change |
|------|--------|--------|
|      |        |        |